Hermes Delivery UK

I did not get any help from customer service, lost my parcel, because I was away for the weekend 15th February, my phone told me a delivery was left on the outside car park floor, I live on the 2nd floor, door 203, my blood pressure is now very high because of this, I've lost money and items, DHL has not be helpful with this problem, this was a gift for my sick mother,

Hemes :HOISVA003340****

DHL:GM605359****2708**** tracking number

No parcels turned up to Northern Ireland I sent 8 boxes for my sons Christmas I'm really heartbroken it's been 2 weeks and nothing has arrived I saved hard to get my son and jolene Christmas and I paid for 48hours delivery I cried and tracked but tracked said nothing nothing was showing up we're my 8 parcels were I am very sad to no it will be horrible if someone has taken them this is sad and cuts me up as I haven't seen my son in 42 years this was present I sent to my son he's 42 so I cry as I write this he's in Northern Ireland and I'll be alone this Christmas as I saved to make his Christmas perfect so who ever are we're ever they have gone think of this mother crying tears at Christmasi give up with parcels

This is not the first time.they ruined Christmas with exactly the same thing keep saying they have tried to deliver the parcel eventually to say they have lost it, this time same again why are my delivery's always between 19-00 n 21-00 do they not work in the daytime, this item was a very good price i can't find another so your money back isn't the answer they must be using invisible delivery men because none show up on my cctv. They are just an all round very poor quality company!!.

We had a email to say hermes has just dropped of a package we have been her all the time there was no package dropped of I can assure you

Parcel left at the wrong door , can not find it

It was a Christmas gift, need to get it before Christmas

No information about why they had problems delivering ??? Could not speak to a person tried but no response sorry state to operate your company

They only delivered half the order then asked for another £10.80 but no contact as to when rest of order will be delivered. Tried ringing them no record of the order but are quick enough to take the money. Automated crap would be easier ringing the pope, need a call to say when rest of order will arrive.

I'm not happy I can't get through to anyone this is my daughter main present I'm having all different emails from evri? Are U same company?

My mother has stayed in for two days waiting for this delivery there was no card left no nothing an on anther email it's says your holding my item what the *** is going on? I want my item please the address is 73 Attlee court Lansbury park Caerphilly CF83 1QW please sort this urgently as I'm getting fed up now

Never received my package not able to get any help awful service would not want this company with my parcels again

The items were left outside my door for ten days

Some one could have taken it

It could have gone missing

I am very angry about the whole thing

I had an email saying that Hermes has the item but over a fortnight later still no delivery. Had to get a refund from Amazon.

I had to send an item back to amazon the return label was for a next day collection by evri . Evri's time slot was from 8am - to 8pm.

I lost a day's work to ensure that the collection could be made. It took nearly a week to get in contact to sort out a delivery and it still has not been collected.

I cannot get a refund until it is delivered back to amazon. This courier should be avoided at all costs.

After trying to actually speak to a human instead of pressing buttons numerous times i gave up !! Tried the number pressing to be told my parcel had been delivered to my safe place!

Its a sofa !

There is no safe place outside my terraced house

One box of 3 turned up when a guy down the street came home from work to find it in his yard good thing he knows me he and his son carried it up the street

Still trying to find the rest of it but just keep being told by a computer its been delivered !!

Fuming There is no customer service at this company. Wheres my blooming sofa

Undelivered parcel but your info states delivered on Wednesday 11th September.

Would you please sort this problem as we are desperate for the contents.

Would appreciate proof of delivery to this address.

Tel 0796821****

Tel 0193586****

Thank you for your time and help

Peter Gubbins